Comments on: Returning defective software at Target is ‘against copyright law’ http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/ The future of total crap. Tue, 06 Jan 2009 01:31:48 +0000 http://wordpress.org/?v=2.0.1 by: Shannon http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-6 Tue, 17 Jan 2006 06:23:38 +0000 http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-6 Target seem to be really crazy with their ardent adherence to their return policy. Last month at the Target by my house, I watched a lady throw her keys at a clerk's face and get escorted out of the store by security. She was angry because they wouldn't return one stupid thing. It doesn't make sense to me that a company raking in billions a year won't bend over backwards for frequent customers with infrequent problems. That, in this case, applies to you and not the crazy key-throwing lady. I think she was a little too high on the crack that day or something, her eyes were almost jumping off her face. The other people in line were recording her on their cell phones. Target seem to be really crazy with their ardent adherence to their return policy. Last month at the Target by my house, I watched a lady throw her keys at a clerk’s face and get escorted out of the store by security. She was angry because they wouldn’t return one stupid thing. It doesn’t make sense to me that a company raking in billions a year won’t bend over backwards for frequent customers with infrequent problems. That, in this case, applies to you and not the crazy key-throwing lady. I think she was a little too high on the crack that day or something, her eyes were almost jumping off her face. The other people in line were recording her on their cell phones.

]]> by: Devin http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-5 Tue, 17 Jan 2006 05:13:35 +0000 http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-5 Oh, Burton. I just cannot see you "going off" on someone. Hehehe. Oh, Burton. I just cannot see you “going off” on someone. Hehehe.

]]> by: Burton http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-4 Mon, 16 Jan 2006 02:22:17 +0000 http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-4 I appreciate the tip. Lora actually just made the game work by pounding the space bar a bunch of times. What a hilarious solution to an excruciating waste of time. I still feel that the reason cited by the Target employees was wrong. I spent 7 years doing customer service at Barnes & Noble, and you are always felxible with your return policy. They would not have been breaking any law to give me a refund, and that they seemingly believed they were is disappointing to me. I appreciate the tip. Lora actually just made the game work by pounding the space bar a bunch of times. What a hilarious solution to an excruciating waste of time. I still feel that the reason cited by the Target employees was wrong. I spent 7 years doing customer service at Barnes & Noble, and you are always felxible with your return policy. They would not have been breaking any law to give me a refund, and that they seemingly believed they were is disappointing to me.

]]> by: Ben Evans http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-3 Mon, 16 Jan 2006 01:44:07 +0000 http://www.greatmomentsininternethistory.com/2006/01/15/returning-defective-software-at-target-is-against-copyright-law/#comment-3 Sucks that the software does not work for you. Have you tried contacting the technical support number in the manual for the software? Also, you mentioned you had tried a few different things from websites, have you gone here and tried the different options? http://www.atari.com/us/support/newfaq/scrabblecomplete.php?browser=1&pageDisplay=MAIN Just trying to help cover all bases... It is unfortunate that we have to live in a world where we cannot return things that are defective because too many people have abused the service. If you have not tried swapping out your copy for a different copy from the store, I would suggest trying that at least once to see if your copy was a bad printing from the factory. If that doesnt work, call Atari tech support (their phone number should be in your manual and on that website I linked you earlier) Sucks that the software does not work for you. Have you tried contacting the technical support number in the manual for the software?

Also, you mentioned you had tried a few different things from websites, have you gone here and tried the different options? http://www.atari.com/us/support/newfaq/scrabblecomplete.php?browser=1&pageDisplay=MAIN

Just trying to help cover all bases…

It is unfortunate that we have to live in a world where we cannot return things that are defective because too many people have abused the service. If you have not tried swapping out your copy for a different copy from the store, I would suggest trying that at least once to see if your copy was a bad printing from the factory. If that doesnt work, call Atari tech support (their phone number should be in your manual and on that website I linked you earlier)

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